{"id":1657,"date":"2021-04-28T12:05:32","date_gmt":"2021-04-28T12:05:32","guid":{"rendered":"https:\/\/na-ramenima-divova.com\/?page_id=1657"},"modified":"2021-05-18T14:16:36","modified_gmt":"2021-05-18T14:16:36","slug":"korisnicko-iskustvo-cx","status":"publish","type":"page","link":"https:\/\/equestris.hr\/eng\/usluge\/korisnicko-iskustvo-cx\/","title":{"rendered":"Customer Experience (CX)"},"content":{"rendered":"
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Customer Experience (CX)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A system for tracking your business results in real time. It includes opinion and perception analysis, customer profiles and actual expenditures, plus a predictive model of the purchase drivers!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Instant optimization of your offer and your communication with customers!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Using specifically tailored questionnaires for relevant channels and situations allows us to determine key opinions and customer perception, winning messages for communication, Net Promotor Score (NPS), in addition to a full customer profile, correlated with actual expenditures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Just a few clicks away you can find answers to any question on your customers\u2019 user experience, your offer or your expenses!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Continuous optimization of your business in real time and attracting new users! <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We support our clients\u2019 profitable growth by quickly acquiring insights that allow us to optimize your business and communication with consumers. This is achieved by creating predictive models of actual expenditures. With these, we implement, track and optimize results in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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CLIENT TESTIMONIALS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDamir Matijevi\u0107<\/strong>\n\t\t\t\t\t\t\t\t\tGeneral Manager BU Croatia, South-East Europe HESPO d.o.o., Hilding Anders Group<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The partner relationship with EQUESTRIS allows us to continually track the impact of our brands in South East Europe, as well as customer feedback. Sandro Bari\u010devi\u0107 and his team have years of experience in brand management, designing brand architecture and creating prediction models for customer behaviour. This is why, when we discuss strategy and marketing, EQUESTRIS is our very much needed partner.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMarko Perkovi\u0107<\/strong>\n\t\t\t\t\t\t\t\t\tDirector at Confutura<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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By implementing EQUESTRIS\u2019 Customer Experience (CX) tracking system we\u2019ve acquired valuable insight for optimising the way we do business. The information we receive daily in real time has allowed us to be uniquely in touch with the needs, desires and challenges our users face, thus increasing their satisfaction.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMarina \u0160imanovi\u0107<\/strong>\n\t\t\t\t\t\t\t\t\tExecutive Director at HURID<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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With their well above average level of professionalism and innovativeness, working with EQUESTRIS was marked both by empathy as well as recognizing our very specific needs. EQUESTRIS has introduced us to the newest methods of effective research based public relations, all the while understanding what we wished to achieve, which is why measurable results soon became apparent.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMarija Ma\u017ei\u0107<\/strong>\n\t\t\t\t\t\t\t\t\t Country Manager Hrvatska, Reach for Change<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Sandro, Koraljka and the whole EQUESTRIS team have proven themselves as an extremely valuable partner throughout our cooperation. With their highly motivated, timely and admirably organized approach they bring to every single aspect of a project, they have elevated the way we do business to a whole new level.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

<\/div>\n\t\t\n\t\t\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Get in touch with us anytime!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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OUR CLIENTS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Hilding-Anders-_LOGO2_-480x350\"<\/figure><\/div>
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\"perfecta<\/figure><\/div>
\"Philip-Morris\"<\/figure><\/div>
\"Valamar<\/figure><\/div>
\"unconditional<\/figure><\/div>
\"medtronic<\/figure><\/div>
\"HUB<\/figure><\/div>
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\"mireo_logo-480x350\"<\/figure><\/div>
\"Logo-Telemach\"<\/figure><\/div>
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\"logo-molsoncoors\"<\/figure><\/div>
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\"ROOF-68-logo\"<\/figure><\/div>
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\"Turizam-info-logo-4-2012-mail\"<\/figure><\/div>
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<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Korisni\u010dko iskustvo (CX) Sustav za pra\u0107enje rezultata Va\u0161ega poslovanja u realnom vremenu uz analizu stavova, percepcije, profila potro\u0161a\u010da te stvarne potro\u0161nje uz prediktivni model drivera potro\u0161nje! Trenutna optimizacija ponude i komunikacije potro\u0161a\u010dima! Kori\u0161tenjem posebno skrojenih upitnika kroz relevantne kanale i situacije utvr\u0111ujemo klju\u010dne stavove i percepciju potro\u0161a\u010da, pobjedni\u010dke poruke za komuniciranje, Net Promotor Score (NPS) […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":1605,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1657","page","type-page","status-publish","hentry"],"yoast_head":"\nKorisni\u010dko iskustvo (CX) - EQUESTRIS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/equestris.hr\/eng\/usluge\/korisnicko-iskustvo-cx\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Korisni\u010dko iskustvo (CX) - EQUESTRIS\" \/>\n<meta property=\"og:description\" content=\"Korisni\u010dko iskustvo (CX) Sustav za pra\u0107enje rezultata Va\u0161ega poslovanja u realnom vremenu uz analizu stavova, percepcije, profila potro\u0161a\u010da te stvarne potro\u0161nje uz prediktivni model drivera potro\u0161nje! Trenutna optimizacija ponude i komunikacije potro\u0161a\u010dima! 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