Precise, Effective and
THE EQUESTRIS TEAM
Our culture of collaboration and smooth internal communication allows us to tackle and resolve even the toughest business and communications challenges. We measure our success primarily through the efficiency of our support. This includes the satisfaction and success of our clients, with whom we cultivate a genuine and honest partner relationship at every touchpoint.
The partner relationship with EQUESTRIS allows us to continually track the impact of our brands in South East Europe, as well as customer feedback. Sandro Baričević and his team have years of experience in brand management, designing brand architecture and creating prediction models for customer behaviour. This is why, when we discuss strategy and marketing, EQUESTRIS is our very much needed partner.
By implementing EQUESTRIS’ Customer Experience (CX) tracking system we’ve acquired valuable insight for optimising the way we do business. The information we receive daily in real time has allowed us to be uniquely in touch with the needs, desires and challenges our users face, thus increasing their satisfaction.
With their well above average level of professionalism and innovativeness, working with EQUESTRIS was marked both by empathy as well as recognizing our very specific needs. EQUESTRIS has introduced us to the newest methods of effective research based public relations, all the while understanding what we wished to achieve, which is why measurable results soon became apparent.
Sandro, Koraljka and the whole EQUESTRIS team have proven themselves as an extremely valuable partner throughout our cooperation. With their highly motivated, timely and admirably organized approach they bring to every single aspect of a project, they have elevated the way we do business to a whole new level.
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